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The purpose of this document is to establish the conditions of use of the page as well as the conditions of purchase of products through it by users.
We ask you to carefully read these TERMS AND CONDITIONS OF PURCHASE as well as the PRIVACY POLICY before using this website. If you wish, you can print these conditions. By using this website or placing an order through it, the user accepts our TERMS AND CONDITIONS OF PURCHASE as well as our PRIVACY POLICY, so if you do not agree, you should not use the website.
In compliance with the duty of information contained in art. 10 of Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, we inform you that the ownership of the website corresponds to HORIZON SPORT WEAR, SLU, domiciled at Parque Industrial PISA C/ Diseño 15 , Mairena del Aljarafe, 41927, Seville and with email info@hsportwear.com and telephone 955408566, hereinafter HORIZON SPORT WEAR, SLU
By using this website and placing orders through it, the user agrees to the following:
HORIZON SPORT WEAR, SLU informs the users of this website about its policy regarding the treatment and protection of personal data that may be collected by browsing or contracting services through the privacy policy. You can access the privacy policy from the website at any time.
Service availability. Users have the possibility of placing orders for the items offered through the website both for shipment to an address within Spanish territory and to a European destination.
The contract will be formalized in Spanish.
Orders are subject to product availability. If difficulties arise regarding the supply of the products or if there are no items left in stock, HORIZON SPORT WEAR, SLU will inform the customer of such circumstance, either by email or by telephone and will refund any amount paid for the product or products not available or will exchange the product for another of the same value, as the customer decides.
The prices of the items include all current taxes but do not include shipping costs, which will be added to the total amount. HORIZON SPORT WEAR, SLU reserves the right to modify prices at any time, although the products will be invoiced based on the price in force at the time of placing the order (subject to product availability).
The purchase order will indicate the total price of the product/products, including VAT and the corresponding shipping costs, as indicated in the following sections.
The applicable VAT rate will be the one legally in force at all times depending on the specific article in question.
For orders destined for the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT by application of the provisions of article 21 of Law 37/1992, without prejudice to the application of the corresponding taxes and tariffs in accordance with current regulations. in each of these territories.
Zone 1 : Spain (Peninsula)
Zone 2 : Spain (Balearic Islands)
*For the CANARY ISLANDS, CEUTA, MELILLA, consult conditions by email.
Zone 3 : Peninsular Portugal.
Zone 4: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Romania, Slovakia, Slovenia, Sweden and Switzerland.
* For the REST OF EUROPE, consult conditions by email.
* The customer will assume a global amount for postage which may vary depending on the value of the order and the place to which it must be sent, with consideration of a possible surcharge for delivery to a remote area.
Possible duties, taxes and other charges (for international shipments and those to the Canary Islands, Ceuta or Melilla) are not included in the item price or shipping costs. These charges are the responsibility of the buyer*.
*including purchases from the UK from 31 October 2019 (Brexit)
If the buyer refuses to pay these charges and requests the return of the order, HORIZON will refund its value less the cost of shipping and subsequent return.
For more information about your country's tax rates, please contact your local customs office.
To place an order you must select the desired item or items. Once you have selected all the items you want, they will be added to your shopping cart. The next step will be to process the order and make payment. To do this, you must follow the steps requested on the website and follow the purchase instructions that appear on the screen. You will only be asked for the data necessary for the purchase and subsequent delivery of the order. Before formalizing the purchase you must EXPRESSLY ACCEPT these conditions, as well as the privacy policy .
The data recorded by the website constitutes proof of the transactions carried out. The customer will receive confirmation of the order via email.
During the process, before making payment, you can modify the details of your order. The order is not formalized until the process is complete, which will occur when payment has been made. Clicking on “Pay” implies that you purchase and pay for the selected items; this step represents a binding commitment.
There are no purchase limits. The user can place the order for the number of items they want, without established minimums or maximums.
When ordering products by e-mail, telephone or in writing, HORIZON will immediately inform you of receipt of the order. This confirmation does not constitute acceptance of the offer unless explicitly stated in writing by HORIZON.
To make a purchase you must provide your name, email, phone number, address, etc. It is essential that all data is correct. We are not responsible if you do not receive your products due to incorrect address.
HORIZON SPORT WEAR, SLU reserves the right to reject an order from a customer with whom there is a dispute.
Likewise, HORIZON SPORT WEAR, SLU has the right to reject or cancel an order for justified reasons, such as:
Likewise, HORIZON reserves the right to cancel those mass orders placed using automated techniques (bots or scripts) that restrict the ability of other users to access our offers and products.
When you send us your order we can carry out some checks on it before proceeding to process it. These checks may include verifying your address, creditworthiness and checking for possible fraud. Regarding the latter: we perform partially automatic checks on all purchases to filter out unusual or suspicious transactions or transactions that can be identified as susceptible to fraud. Suspected fraud on www.hsportwear.com will be investigated and, if necessary, legal action will be taken against them.
HORIZON may reject an order – for example, after determining the solvency of a customer, or the legal and effective viability of the specific offer, in particular, any possible infringement of the rights of third parties.
Customized products are those that have been individualized by the client based on the patterns available in HORIZON, so that they are made according to the client's concept, e.g. in the design, the colors as well as the incorporation of logos.
HORIZON sends the client a quote by e-mail, and mentions the general conditions, delivery and payment methods (to be able to deliver/pick up you must have 100% payment). The client has the budget and the conditions for verification and can send HORIZON their confirmation in writing or by email within 30 days of admission. Upon receipt of said order confirmation by the client, the contract is closed. The client will then receive a brief confirmation from HORIZON by email.
Until the final version of the customization design is received (with the approval of the HORIZON design team) and payment confirmation (indicated in the quote), the maximum given delivery period for the products will not begin to run.
Once the production of any personalized sportswear order at the factory is completed, in order to pick it up in store or send it to its destination, it must be paid in full 100%.
You can use a bank card or bank transfer as a means of payment. In the case of payment by card, the total amount of the order, which will include the corresponding shipping costs, will be charged to the customer's account at the time of purchase.
Payments are only accepted in EUROS.
By paying by card and in the event that any incident occurs during the process (for example, the terminal reports that the card has been denied), the order will be canceled automatically.
By clicking on “Pay” the user is confirming the payment of the order as well as that the bank card is theirs. To minimize the risk of unauthorized access, your bank card details will be encrypted. Credit cards will be subject to verification and authorization by the issuing entity, but if said entity does not authorize payment, the order will be automatically cancelled, with the system informing the customer of said cancellation.
HORIZON SPORT WEAR, SLU also offers you the possibility of making payment by bank transfer. If you pay by bank transfer, we will begin processing shipping (or manufacturing in the case of personalized products) once we have received your payment. This may take several days. If we have not received any payment within 12 calendar days of sending your order, your purchase will be automatically cancelled.
Only transfer the exact amount specified in your order confirmation and make individual transfers per order, using the unique reference number on your order confirmation.
We will not accept any payment method that is not included in these conditions of sale. Do not attempt to make a payment using any method other than those specified. If you do so, we will not be liable for loss of payment or any other damages that may arise from this action.
The order will be sent to the address you indicate once the payment of the total amount of the order has been confirmed. If the amount is not the total, HORIZON SPORT WEAR, SLU reserves the right not to send the order until it has been fully paid by the customer.
The products will be sent to the address indicated by the user.
The delivery time ranges between 24 and 72 hours (business days) for addresses on the peninsula and 7 business days for deliveries to the Balearic Islands, Canary Islands, Ceuta and Melilla.
The delivery time for addresses outside Spanish territory ranges between 7 and 10 business days.
The indicated deadlines will be respected as long as there are no unforeseen or extraordinary circumstances beyond our control.
Unforeseen or extraordinary circumstances include, but are not limited to, natural disasters, labor disputes, serious supply chain problems, government actions, and any other event beyond the reasonable control of HORIZON SPORT WEAR SLU that affects the ability to comply with the delivery times
If for any reason we cannot meet the delivery date, we will inform you of this circumstance and give you the option of continuing with the purchase by establishing a new delivery date or canceling the order with a full refund of the price paid.
For the purposes of these conditions, it will be understood that “delivery” has occurred or that the order has been “delivered” at the time in which you or a third party indicated by you acquires material possession of the products, which is will prove receipt of the order at the agreed delivery address by signing.
The delivery time for personalized products is a maximum of 6 weeks from the order confirmation (designs and payment confirmation). If an express delivery service is contracted, the delivery time will be agreed individually with the customer.
For standard products in stock, the delivery time may vary depending on the shipping area from the order entry and payment confirmation.
The delivery period will be extended, without the need for communication from HORIZON, if the client has not complied with the payment obligation and delivery of the final design (with acceptance by HORIZON).
In order to deliver/pick up any Personalized Sportswear order, it must be 100% paid.
The merchandise will be the property of HORIZON until payment requirements are met.
The customer is obliged to treat the merchandise with care until the change of ownership occurs and it becomes their property.
The samples or sizes that HORIZON sends to check quality and size must be treated with care. Samples must be resent before the date established in the delivery note. An extension of this period is only possible with prior written agreement.
The sending of the samples to the client will be carried out after deposit and verification of a deposit for an amount to be considered according to the value of the samples requested in writing.
Shipping and collection costs for samples or sizes are the responsibility of the customer. Returns with insufficient postage will not be accepted.
If the samples are not returned and received in the same conditions as they were sent by HORIZON (no odors, stains, damages...) within the period established in the delivery note, an invoice will be issued for them according to the standard price of each garment according to the HORIZON price list in effect at the time of shipment. The value of the deposit will be retained as part of the payment for the samples.
HORIZON reserves the right of ownership and copyright for the illustrations, designs, drawings, calculations and other files delivered to the client.
If it is impossible to deliver the order to the indicated address, HORIZON SPORT WEAR, SLU will try to deliver it to a third party indicated by the client or retry its delivery at a later date. To do this, we ask that if you are not going to be at home, you contact HORIZON SPORT WEAR, SLU to arrange delivery on another day.
If within 15 days, counting from when your order is available for delivery, the order has not been delivered for reasons not attributable to HORIZON SPORT WEAR, SLU, we will understand that you wish to withdraw from the contract and we will consider it resolved.
As a consequence of the termination of the contract, we will return all payments received from the user, including delivery costs without any undue delay and, in any case, within a maximum period of 14 days from the date on which we consider the contract resolved. Please keep in mind that transportation resulting from the resolution may have an additional cost, so HORIZON SPORT WEAR, SLU will be authorized to pass on the corresponding costs to you.
The user has the right to cancel an order without giving any explanation. This right is the right of withdrawal established by art. 102 Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws.
To cancel an order you can use the form that appears in the link “RIGHT OF WITHDRAWAL” or you can notify it by email to info@hsportwear.com by postal mail to the address Parque Industrial PISA C/ Diseño 15, Mairena del Aljarafe, 41927 , Seville.
If you send us an email or written communication, please include the details of your order to help us identify it.
The withdrawal period will expire 14 calendar days from the day on which the customer or a third party indicated by the customer, other than the carrier, acquired material possession of the goods or in the event that the products that make up the order are delivered separately, 14 calendar days from the day on which the customer or a third party indicated by the customer, other than the carrier, acquired material possession of the last of the aforementioned products.
Once the right of withdrawal has been exercised, the user must send the delivered products to the indicated address, thereby assuming the return costs. Please note that if you decide to return the items to us freight collect we will be authorized to refuse this.
The costs of the return and responsibility for loss or damage by carriers will be assumed by the customer.
The right to withdraw from the contract will apply exclusively to those products that are returned in the same conditions in which the customer received them. No refund will be made if the product has been used beyond simply opening it, products that are not in the same conditions in which they were delivered or that have suffered any damage, so you must be careful with the the product/s while they are in your possession. Please return the item using or including all of its original packaging with all tags. Please do not remove the tags until you are sure you want to keep each item.
In case of return and/or change of sizes in collection products, the return costs will be borne by the customer.
If the return includes all or part of the purchase, the correct procedure has been followed and the products are new and unused, we will refund the total amount of the purchase minus the shipping costs within a period of 14 days from the date of purchase. we receive the canceled order.
Online returns are only accepted for COLLECTION items purchased directly from www.hsportwear.com, not if a product was purchased from one of HORIZON's authorized distributors. In this case, contact the corresponding store to process the exchange or return.
After examining the item we will inform you if you are entitled to a refund of the amounts paid.
If the return includes all or part of the purchase, the correct procedure has been followed and the products are new and unused, we will refund the total amount of the purchase minus the shipping costs within a period of 14 days from the date of purchase. we receive the canceled order.
Personalized items will not have a return option.
The right of revocation explained above (in these general contract conditions) does not apply to deliveries of non-prefabricated products whose production is determined by an individual choice or decision by the consumer or supply of goods made in accordance with the consumer's specifications or clearly personalized.
Made-to-order and/or personalized products are those that have been individualized by and for the client based on the patterns available in HORIZON, so that they are made to order.
Once the production of any personalized sportswear order at the factory is completed, in order to pick it up in store or send it to its destination, it must be paid in full 100%.
It is important to note that made-to-order or personalized products will not be eligible for returns unless they have manufacturing defects. We are committed to guaranteeing the quality of our products, and in the event that any item is defective, we will proceed to refund the full amount or provide a replacement, in accordance with the established policies and conditions.
If you return the products to us because they are defective or the descriptions do not correspond to them, we will proceed to refund the full price of the products, along with the shipping costs derived from and the return of the item.
The guarantee is based on legal provisions.
Commercially and technically unavoidable tolerances in color, quality, material, weight and other finishes are not grounds for complaint by the customer.
In textile printing, slight variations in tone, both in color tests and in subsequent delivery, are always possible and inevitable. HORIZON maximizes its efforts to reproduce the colors of the catalog (online or in brochures) and its website in the most realistic way possible. In particular, the colors that can be seen on the HORIZON website depend on the customer's screen settings, so HORIZON cannot guarantee a proper color comparison. This is why sending the HORIZON color palette on fabric is highly recommended.
Control designs for production authorization and color printing must be thoroughly reviewed by the client. HORIZON is not responsible after authorization for errors unnoticed by the client.
In the event of a claim, evidence will be sent to HORIZON for verification. These tests must be sent within three days, marking errors to facilitate review by HORIZON.
HORIZON does not transfer guarantees to the client in the legal sense. Manufacturer warranties are not modified.
HORIZON offers a free repair service in case of factory defects.
Returning an item for repair:
Note: We may void repairs if the damage is irreparable (e.g. stains, abrasions, scissor cuts or excessive damage) but an alternative solution will be offered where possible.
This repair service will be offered within the legal period established by current regulations, which may vary depending on the jurisdiction.
HORIZON SPORT WEAR, SLU excludes its liability to the client for slight negligence, provided that this does not affect essential contractual obligations, damages derived from an injury to life, body or health or the guarantees arising under the Law of Liability for Defective Products. The same applies to infractions by agents or legal representatives of HORIZON SPORT WEAR, SLU. An essential contractual obligation occurs in obligations whose fulfillment allows the correct execution of the contract or in which the client can and must rely on its fulfillment.
The liability of HORIZON SPORT WEAR, SLU before an employer for slight negligence of an essential contractual obligation is limited to foreseeable and typical damages.
Access and use of this website is the responsibility of the users. It is not subject to warranty by HORIZON SPORT WEAR, SLU:
Mere access to the website does not imply establishing any type of commercial relationship between HORIZON SPORT WEAR, SLU and the user.
HORIZON SPORT WEAR, SLU only supplies products for private use. The customer agrees not to use the product for commercial, advertising or resale purposes. HORIZON SPORT WEAR, SLU has no liability for any loss of profits, loss of business, business interruption or loss of business opportunities of the client.
The contract is binding for both the client and HORIZON SPORT WEAR, SLU, as well as for our respective successors, assigns and assigns. The client may not transmit, assign, encumber or in any other way transfer a contract or any of the rights or obligations derived from it, without having obtained the prior written consent of HORIZON SPORT WEAR, SLU.
We may transfer, assign, charge, subcontract or otherwise transfer a contract or any of the rights or obligations derived from it, at any time during its validity. For the avoidance of doubt, such transmissions, assignments, liens or other transfers will not affect the rights that, if applicable, you, as a consumer, have recognized by law nor will they nullify, reduce or limit in any other way the guarantees, both express and implied. , which we could have granted.
The information displayed on the website is current on the date of last update.
HORIZON SPORT WEAR, SLU reserves the right to update/modify/delete information on this website at any time and without prior notice.
In the event that the website contains links to other websites and materials from third parties, these links are provided for informational purposes only, without HORIZON SPORT WEAR, SLU having any control over the content of said web pages or materials. We therefore accept no liability for any damage or loss arising from its use.
HORIZON SPORT WEAR, SLU reserves the right to modify the Terms and Conditions of Purchase. The modifications introduced will not be retroactive. If you do not agree with the modifications introduced, we recommend that you do not use our website.
The user must not misuse this website by intentionally introducing viruses, trojans, worms, logic bombs or any other program or material that is technologically harmful or harmful. The user will not try to gain unauthorized access to this website, to the server on which said page is hosted or to any server, computer or database related to our website. The user agrees not to attack this website. Failure to comply with this clause could lead to the commission of infractions classified by the applicable regulations. We will report any breach of these regulations to the relevant authorities and will cooperate with them to discover the identity of the attacker. Likewise, in the event of breach of this clause, you will immediately cease to be authorized to use this website. We will not be liable for any damage or loss resulting from a denial of service attack, virus or any other technologically harmful or harmful program or material that may affect your computer, computer equipment, data or materials as a result of your use of this website or of downloading content from it or to those to which it redirects.
The user acknowledges and consents that all copyright, registered trademark and other industrial and intellectual property rights on the materials or content provided as part of the website correspond at all times to HORIZON SPORT WEAR, SLU. The user may make use of said material only in the manner expressly authorized.
If the client provides his or her own motif or exercises any other type of influence on the product (e.g. text customization), the client assures HORIZON SPORT WEAR, SLU that said design, text and motif are free of third-party rights. The customer shall be solely responsible for any violation of copyright and sample rights, personality protection rights or name rights. The client also ensures not to violate the rights of third parties when individualizing the product.
Mainly, in the case of using legally protected logos, images, slogans, fonts or designs, the client is responsible for obtaining written authorization from the legal owner and submitting it to HORIZON SPORT WEAR, SLU without being requested.
The client will release HORIZON SPORT WEAR, SLU from all demands and rights that are asserted due to the violation of such rights of third parties whenever the client is responsible for the breach of duty. The client will be responsible for all defense expenses and other damages caused to HORIZON SPORT WEAR, SLU.
Designs that contain images or inscriptions or other wishes of the client that affect the privacy of third party rights, that contain pornography, intended for the distribution of prohibited propaganda or incite to commit crimes or participate in them, will not be produced by HORIZON SPORT WEAR, SLU
In particular, clubs should be aware of the possible policies and guidelines of their leagues and associations regarding their kits. HORIZON SPORT WEAR, SLU does not assume any obligation or responsibility for possible infringements.
All products supplied by HORIZON SPORT WEAR, SLU generally contain
In addition, other materials of the textile product may bear the HORIZON logo, such as non-slip rubber or zippers.
HORIZON SPORT WEAR, SLU has the right to present its products on its website (on-line shop), in its catalogs (and online catalogs) as well as in other forms of product presentation, advertisements, etc. regardless of its form (electronic or written) and in exhibitions.
HORIZON SPORT WEAR, SLU may mention the client in different media as a reference. This also includes mention and use of any of the protected names or logos. HORIZON will not be obliged to mention the client. The client may restrict or prohibit being mentioned by HORIZON.
In the case of a production error or overproduction, HORIZON SPORT WEAR, SLU reserves the right to use said products as samples available to other clients or to be used in internal controls.
The use of this website and the contracts for the purchase of products through it will be governed by Spanish legislation. Any controversy that arises or is related to the use of the website or with said contracts will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.
You can make any complaint and claim to HORIZON SPORT WEAR, SLU through the email info@hsportwear.com or by postal mail to the address Parque Industrial PISA C/ Diseño 15, Mairena del Aljarafe, 41927, Seville.